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Terms of service

Effective Date: 25/06/2025

Welcome to Elvor Tapwares. These Terms and Conditions govern the use of our website and outline the obligations and rights of both parties.

1. Website Usage

You agree to use this website only for lawful purposes. You must not interfere with website operations or compromise security. We reserve the right to change website content without prior notice.

2. Products and Pricing

All product prices are listed in Australian Dollars (AUD) and include GST unless otherwise specified. While we aim for accuracy, product descriptions and pricing may contain errors and are subject to correction. Product availability may change without notice.

3. Orders and Payment

Orders are confirmed only upon full payment. Payments are processed via secure third-party gateways. We reserve the right to refuse or cancel orders at our sole discretion.

4. Intellectual Property

All content—including product descriptions, images, graphics, and logos—are the intellectual property of Elvor Tapwares and may not be reproduced or used without written permission.

5. Limitation of Liability

To the maximum extent permitted by law, Elvor Tapwares is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

6. Governing Law

These terms are governed by the laws of New South Wales, Australia, and subject to the exclusive jurisdiction of its courts.

Returns on Manufacturing Defects

Returns or exchanges are available for items with visible manufacturing faults. Change-of-mind returns are not accepted.

Smudge & Fingerprint Resistant

Select items feature surface coatings that resist smudges, fingerprints, and watermarks for a consistently clean look.

Watermark Certified

Products are certified to meet Australian standards for water efficiency, durability, and safe performance.

Prompt & Reliable Delivery

Most orders are dispatched within 1–2 business days, with delivery typically between 3–7 days. Tracking is available on all shipments.

Durable Materials

Crafted from high-quality materials like solid brass and SS304 stainless steel for long-lasting performance and structural strength.

WELS Rated Options

Many products meet or exceed WELS water-efficiency ratings, designed to save water without sacrificing pressure or performance.

Multiple Finishes Available

Available in a wide range of finishes including Matte Black, Brushed Nickel, Brushed Gold, Gunmetal, Brushed Copper, and Antique Brass—varies by product.